Tuesday, 1 November 2011

Bridging Sales & Marketing For Effective Lead Generation

In lead generation it is important to define what constitutes a lead and have an agreement between Sales and Marketing. This is to ensure that that Sales and Marketing work in unison based on a common understanding of the term “lead”. There are some pointers which qualify a lead as a possible buyer for products or services, some of which are listed below.

Feedback on Quality of Leads
Basic feedback on a lead would mean reporting on whether a conversation with an interested customer occurred, if there is an interest and when the deal is closed. Additionally, how a lead performs over time (potentially months) is of interest and the lead’s reaction to all marketing touch-points is critical. Along with positive feedback, negative feedback is also required for the marketing department to further optimize the marketing automation process. Read More

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